Feel the power of water in the BalanceSPA
Massages, treatments, beauty, and more
Unwind, cherish the moment, and let go of it all. The stress. The tension. The daily routine. All negative thoughts. Visit the BalanceSPA at the Quellenhof See Lodge, exclusively for adults aged 14 and above, and experience the soothing power of water during a massage, a peel, a wrap, or a beauty treatment. Feel your energy start to flow again. Experience a feeling of rebirth thanks to the high-quality and natural active ingredients of our new signature The Q Touch – innovative cosmetics line. If you would like to experience soothing beauty treatments in a more intimate setting, we recommend a few relaxing hours in our Private Spa Suite.
This rebalancing ritual taps into the power of nature to bring you back in tune with your body and…
This rebalancing ritual taps into the power of nature to bring you back in tune with your body and free your mind.
The experience includes a relaxing back, neck and shoulder pack rich in natural herbs and clays, and a PMP Deep Foot massage.
A multi-step ritual to help restore your inner balance.
A multi-step ritual to help restore your inner balance.
The treatment starts with an enzymatic body peel, followed by a massage with a fine body butter designed to induce a sense of complete relaxation. After a facial cleanse, the ritual is rounded off with a face, head and neck massage using exclusive cosmetics with pearl extracts.
This wonderfully soothing massage boosts blood circulation and releases tension in the face and head…
This wonderfully soothing massage boosts blood circulation and releases tension in the face and head area.
A lymphatic drainage massage is followed by stimulation of the energy points to induce a state of deep relaxation.
Your welcome face and body ritual for head-to-toe wellness.
Your welcome face and body ritual for head-to-toe wellness.
Look forward to a massage with coconut body butter, a detoxifying clay body wrap and a blend of soothing scents for immediate relaxation. For your face, a personalised choice of products to re-energise and brighten up even the most stressed skin.
The Essential Facial Q treatment includes: accurate cleansing, peel, extraction, highly effective…
The Essential Facial Q treatment includes: accurate cleansing, peel, extraction, highly effective concentrated serum, face mask and final cream.
As a highlight, this treatment also includes a face, neck and décolleté massage using a Kansa stick.
An all-round facial for excellent results and an extraordinary sensory experience.
An all-round facial for excellent results and an extraordinary sensory experience.
It includes: accurate cleansing, peel, extraction, eyebrow shaping, various highly effective concentrated serums, face mask and final cream. As a highlight, this treatment also includes a face, neck and décolleté massage using a Kansa stick.
Designed specifically for teenage skin.
Designed specifically for teenage skin.
This facial includes: accurate cleansing, peel, extraction, specific concentrated serum, mask and final cream.
This facial is designed to provide the care and nourishment that frequently shaved skin needs.
This facial is designed to provide the care and nourishment that frequently shaved skin needs.
It includes: accurate face cleansing, peel, extraction, highly effective concentrated serum, face mask and final cream. As a highlight, this treatment also includes a face, neck and décolleté massage using a Kansa stick.
This basic facial is only offered in combination with a full-body massage.
This basic facial is only offered in combination with a full-body massage.
It includes: cleansing, a specific mask and a final face massage with a cream chosen based on individual needs.
Exclusively in combination with a full-body massage.
Surcharge of 30 euros on the selected facial treatment.
e.g. FACIAL Q - ESSENTIAL with full body massage : 128 Euro
This innovative treatment contains vitamin C, moisturising extracts and active ingredients.
This innovative treatment contains vitamin C, moisturising extracts and active ingredients.
This facial nourishes the skin’s microbiota, leaving a pleasant sensation.
This innovative treatment contains vitamin C, moisturising extracts and active ingredients.
This innovative treatment contains vitamin C, moisturising extracts and active ingredients.
This facial nourishes the skin’s microbiota, leaving a pleasant sensation. Including extraction and eyebrow shaping .
A gentle but effective facial cleanse that taps into the latest skincare technology to give your…
A gentle but effective facial cleanse that taps into the latest skincare technology to give your skin a new glow.
This advanced treatment consists of several steps: gentle cleansing, intensive peel and application of highly effective nourishing ingredients.
A gentle but effective facial cleanse that taps into the latest skincare technology to give your…
A gentle but effective facial cleanse that taps into the latest skincare technology to give your skin a new glow.
This advanced treatment consists of several steps: gentle cleansing, intensive peel and application of highly effective nourishing ingredients.
A complete, wonderfully relaxing deep facial cleanse.
A complete, wonderfully relaxing deep facial cleanse.
First, the skin is gently heated to make it more receptive. Advanced cosmetics containing ozone ions are then applied to deliver active ingredients deeper into skin cells and support renewal
where needed. Results are immediately visible and long- lasting.
This exclusive treatment is a combination of advanced radiofrequency and infrared light.
This exclusive treatment is a combination of advanced radiofrequency and infrared light.
By delivering energy with pinpoint precision, a remarkable anti-ageing effect is achieved, resulting in brighter, revitalised skin. The deeper layers of the skin are pleasantly heated to stimulate collagen production and blood perfusion, while red light LEDs help reduce the appearance of skin blemishes.
An innovative treatment specifically designed for acne-prone skin with inflammation.
An innovative treatment specifically designed for acne-prone skin with inflammation.
Sapphire blue light phototherapy (415 nm) helps to alleviate and reduce the signs of acne. Combined with topical heat, it also helps to rid the skin of bacteria on its surface, promoting
better health and complexion.
This comprehensive treatment combines Sapphire and Genesis Prime technologies to tackle oxidative…
This comprehensive treatment combines Sapphire and Genesis Prime technologies to tackle oxidative stress, inflammation, acne and signs of ageing.
The perfect choice for the most challenged skin, it is very pleasant upon administration and grants excellent results. An all-rounder for better skin health.
Regeneration & vitality – for glowing skin.
Regeneration & vitality – for glowing skin.
The plasma and light therapy promotes natural skin regeneration, stimulates collagen production, and reduces visible signs of aging. Ideal for skin tightening, pigmentation issues, or impurities. The result: a fresh, youthful complexion with renewed vitality and radiance.
LIGHT THERAPY BENEFITS
Red light
- Combats the signs of ageing
- Boosts the production of new collagen
- Promotes skin repair
- Supports wound healing
- Accelerates skin cell turnover
Green light
- Detoxifies skin tissue
- Has antibacterial effects
- Relieves stress
- Strengthens the immune system
Blue light
- Soothes irritation
- Reduces acne
- Rebalances sebum secretion
- Strengthens the immune system
- Relieves neurodermatitis and psoriasis
Regeneration & vitality – for glowing skin.
Regeneration & vitality – for glowing skin.
The plasma and light therapy promotes natural skin regeneration, stimulates collagen production, and reduces visible signs of aging. Ideal for skin tightening, pigmentation issues, or impurities. The result: a fresh, youthful complexion with renewed vitality and radiance.
LIGHT THERAPY BENEFITS
Red light
- Combats the signs of ageing
- Boosts the production of new collagen
- Promotes skin repair
- Supports wound healing
- Accelerates skin cell turnover
Green light
- Detoxifies skin tissue
- Has antibacterial effects
- Relieves stress
- Strengthens the immune system
Blue light
- Soothes irritation
- Reduces acne
- Rebalances sebum secretion
- Strengthens the immune system
- Relieves neurodermatitis and psoriasis
Tightening detox treatment with green clay and horsetail.
Tightening detox treatment with green clay and horsetail.
A treatment specifically designed to flush out the toxins that build up daily on the skin, making it more firm, elastic and radiant. After a green clay and horsetail peel, the entire body is massaged with a highly effective botanical oil and a matching cream, which are rich in vitamins to combat free radicals.
Tightening detox treatment with green clay and horsetail.
Tightening detox treatment with green clay and horsetail.
A treatment specifically designed to flush out the toxins that build up daily on the skin, making it more firm, elastic and radiant. After a green clay and horsetail peel, the entire body is massaged with a highly effective botanical oil and a matching cream, which are rich in vitamins to combat free radicals.
Body-sculpting treatment against the visible signs of cellulite.
Body-sculpting treatment against the visible signs of cellulite.
An effective treatment to drain excess fluid from tissues. What makes Start Up so effective is its special formula full of precious active ingredients, boosted by turmeric, ginger and organic apple vinegar extracts. After a green clay body peel, the special Start Up mud is applied, followed by an aromatic bath and a draining massage to help reshape body contours. The ritual is rounded off with the application of juniper gel.
Body-sculpting treatment against the visible signs of cellulite.
Body-sculpting treatment against the visible signs of cellulite.
An effective treatment to drain excess fluid from tissues. What makes Start Up so effective is its special formula full of precious active ingredients, boosted by turmeric, ginger and organic apple vinegar extracts. After a green clay body peel, the special Start Up mud is applied, followed by an aromatic bath and a draining massage to help reshape body contours. The ritual is rounded off with the application of juniper gel.
A deeply relaxing ritual for glowing skin.
A deeply relaxing ritual for glowing skin.
Essential oils of orange, lemon and bergamot will accompany you on a journey into a world of well-being and pure relaxation. The subsequent body peel has a deeply regenerating effect.
Warm cloths are then applied to the skin to prepare it for the toning massage, which is performed with a gel cream of pleasant texture. In the final step, the body is swathed in a flowery mist of Dolce Vita floral water.
A deeply relaxing ritual for glowing skin.
A deeply relaxing ritual for glowing skin.
Essential oils of orange, lemon and bergamot will accompany you on a journey into a world of well-being and pure relaxation. The subsequent body peel has a deeply regenerating effect.
Warm cloths are then applied to the skin to prepare it for the toning massage, which is performed with a gel cream of pleasant texture. In the final step, the body is swathed in a flowery mist of Dolce Vita floral water.
A skin-silkifying ritual to soothe the body and soul.
A skin-silkifying ritual to soothe the body and soul.
This ritual starts off with a fragrant note of rose essential oil, followed by a velvety peel, a soothing massage with Persian rose oil, and the application of a rose gel cream that leaves the skin velvety soft and silky smooth. A mist of rose water is the final step of this scented ritual.
A skin-silkifying ritual to soothe the body and soul.
A skin-silkifying ritual to soothe the body and soul.
This ritual starts off with a fragrant note of rose essential oil, followed by a velvety peel, a soothing massage with Persian rose oil, and the application of a rose gel cream that leaves the skin velvety soft and silky smooth. A mist of rose water is the final step of this scented ritual.
A wonderfully firming body-contouring ritual.
A wonderfully firming body-contouring ritual.
A blend of sea salt from Sicily, peppermint, wild mint and ginseng root for an energising detox ritual that frees the tissues from excess fluids. The ritual starts off with a fragrant note of essential oils, followed by a body peel with draining and toning effects. Warm cloths are then applied to the skin to prepare it for the subsequent massage with a nourishing oil. After that, a refreshing body gel is applied for an extra energy boost. As a final step, the body is enveloped in a scented mist of Green Mint floral water.
A wonderfully firming body-contouring ritual.
A wonderfully firming body-contouring ritual.
A blend of sea salt from Sicily, peppermint, wild mint and ginseng root for an energising detox ritual that frees the tissues from excess fluids. The ritual starts off with a fragrant note of essential oils, followed by a body peel with draining and toning effects. Warm cloths are then applied to the skin to prepare it for the subsequent massage with a nourishing oil. After that, a refreshing body gel is applied for an extra energy boost. As a final step, the body is enveloped in a scented mist of Green Mint floral water.
A ritual to moisturise, nourish and regenerate.
A ritual to moisturise, nourish and regenerate.
Olive oil, myrtle and aloe juice for a splash of energy and vitality. This invigorating ritual starts with a fragrant note of essential oils, followed by a detox body peel to cleanse, detoxify and renew the skin. After that, a regenerating massage is performed with a Mediterranean oil, and a matching lightweight cream is applied to dissolve any trace of tiredness. In the final step, the body is swathed in a mist of Mediterranean scented water.
A ritual to moisturise, nourish and regenerate.
A ritual to moisturise, nourish and regenerate.
Olive oil, myrtle and aloe juice for a splash of energy and vitality. This invigorating ritual starts with a fragrant note of essential oils, followed by a detox body peel to cleanse, detoxify and renew the skin. After that, a regenerating massage is performed with a Mediterranean oil, and a matching lightweight cream is applied to dissolve any trace of tiredness. In the final step, the body is swathed in a mist of Mediterranean scented water.
Special care for a key area of the body.
Special care for a key area of the body.
This treatment is designed to detoxify and free the abdominal area of any toxin buildup. A clay body peel is followed by a potent dynamic massage of the whole area and a reshaping body wrap. In the final step, a specific cream is applied to improve abdomen appearance.
Treat yourself to a rejuvenating, rebalancing treatment that will fill you with new energy while…
Treat yourself to a rejuvenating, rebalancing treatment that will fill you with new energy while freeing your body of toxins.
MLX iDome is a next-generation device for detox therapy. The special FIR technology uses long-wave infrared rays to boost metabolism and cause the body to sweat.
THE ADVANTAGES OF FAR-INFRARED RADIATION
- Faster recovery after sport for muscles and joints
- Reduced inflammation
- Improved mental fitness and overall well-being
- Boosted metabolism
- Highly effective detoxification
The ultimate detox booster to recharge your batteries and detoxify - unique in the world at…
The ultimate detox booster to recharge your batteries and detoxify - unique in the world at Quellenhof See Lodge!
MLX iDome is a next-generation device for detox therapy. It is a potent, cutting-edge detox treatment that combines far infrared radiation (FIR) with plasma and light to offer three different detox techniques in just one treatment session. The face is targeted with FIR waves as well as plasma and light therapy to boost cell metabolism.
THE ADVANTAGES OF FAR-INFRARED RADIATION
- Faster recovery after sport for muscles and joints
- Reduced inflammation
- Improved mental fitness and overall well-being
- Boosted metabolism
- Highly effective detoxification
LIGHT THERAPY BENEFITS
Red light
- Combats the signs of ageing
- Boosts the production of new collagen
- Promotes skin repair
- Supports wound healing
- Accelerates skin cell turnover
Green light
- Detoxifies skin tissue
- Has antibacterial effects
- Relieves stress
- Strengthens the immune system
Blue light
- Soothes irritation
- Reduces acne
- Rebalances sebum secretion
- Strengthens the immune system
- Relieves neurodermatitis and psoriasis
Regeneration & vitality – for glowing skin.
Regeneration & vitality – for glowing skin.
The plasma and light therapy promotes natural skin regeneration, stimulates collagen production, and reduces visible signs of aging. Ideal for skin tightening, pigmentation issues, or impurities. The result: a fresh, youthful complexion with renewed vitality and radiance.
LIGHT THERAPY BENEFITS
Red light
- Combats the signs of ageing
- Boosts the production of new collagen
- Promotes skin repair
- Supports wound healing
- Accelerates skin cell turnover
Green light
- Detoxifies skin tissue
- Has antibacterial effects
- Relieves stress
- Strengthens the immune system
Blue light
- Soothes irritation
- Reduces acne
- Rebalances sebum secretion
- Strengthens the immune system
- Relieves neurodermatitis and psoriasis
Regeneration & vitality – for glowing skin.
Regeneration & vitality – for glowing skin.
The plasma and light therapy promotes natural skin regeneration, stimulates collagen production, and reduces visible signs of aging. Ideal for skin tightening, pigmentation issues, or impurities. The result: a fresh, youthful complexion with renewed vitality and radiance.
LIGHT THERAPY BENEFITS
Red light
- Combats the signs of ageing
- Boosts the production of new collagen
- Promotes skin repair
- Supports wound healing
- Accelerates skin cell turnover
Green light
- Detoxifies skin tissue
- Has antibacterial effects
- Relieves stress
- Strengthens the immune system
Blue light
- Soothes irritation
- Reduces acne
- Rebalances sebum secretion
- Strengthens the immune system
- Relieves neurodermatitis and psoriasis
A highly customisable body massage to meet every individual need – from relaxing to energising,…
A highly customisable body massage to meet every individual need – from relaxing to energising, according to your preference.
The Q-TOUCH full body massage is a customized massage treatment that is tailored to your personal needs and wishes. Whether you are looking for relaxation, stress relief or specific muscle relaxation, our experienced team will customize the massage to give you a unique and relaxing experience. Let yourself be pampered and enjoy a massage that is completely tailored to your needs.
A highly customisable body massage to meet every individual need – from relaxing to energising,…
A highly customisable body massage to meet every individual need – from relaxing to energising, according to your preference.
The Q-TOUCH full body massage is a customized massage treatment that is tailored to your personal needs and wishes. Whether you are looking for relaxation, stress relief or specific muscle relaxation, our experienced team will customize the massage to give you a unique and relaxing experience. Let yourself be pampered and enjoy a massage that is completely tailored to your needs.
An intensive, deep-reaching massage to release tension in the back and neck, rounded off with the…
An intensive, deep-reaching massage to release tension in the back and neck, rounded off with the application of a pleasantly warm cushion.
Our intensive back massage offers an intensive and targeted treatment for your back. With a combination of deeply effective massage techniques, cupping glass massage and soothing heat pads, the muscles are intensively loosened and tension is treated in a targeted manner. Experience a real treat for your back that brings deep relaxation and relief. This massage lets you forget the stresses of everyday life and leaves you feeling relaxed and comfortable.
This massage is performed using pure CBD.
This massage is performed using pure CBD.
CBD extract combined with a blend of organic arnica oil, St. John’s wort oil and high-
quality wild herbs to soothe tensions and alleviate pain and joint complaints.
A massage for radiant skin.
Melted by a candle, a fragrant bodybutter drips and is massaged into the skin with flowing movements to induce a sense of deep calmness. This scented massage nourishes the skin and relaxes the body and mind.
A massage for radiant skin.
Melted by a candle, a fragrant bodybutter drips and is massaged into the skin with flowing movements to induce a sense of deep calmness. This scented massage nourishes the skin and relaxes the body and mind.
Caribbean body massage for pure relaxation and care.
Caribbean body massage for pure relaxation and care.
A light, gentle massage performed with pure coconut oil to infuse a sense of relaxation and well-being.
Our feet carry us through thick and thin.
Our feet carry us through thick and thin.
A special foot massage that relaxes the body and strengthens the immune system.
In the feet lies the root of wellness.
In the feet lies the root of wellness.
This massage, inspired by spa treatments dating back to ancient Rome and powered by science-backed methods, is a boon for your health and well-being. Gentle but effective and deep- reaching, it targets any complaints in the feet and lower legs. The PMP massage promotes
regeneration, drains excess fluids and improves circulation and skin appearance.
This Hawaiian full-body treatment is much more than just a massage.
This Hawaiian full-body treatment is much more than just a massage.
It is performed by gliding over the oiled body using especially the forearms and through a sequence of flowing, enveloping strokes that will lead you into a state of unclouded well-being.
Pure coconut oil nourishes even the driest skin, while cold-pressed avocado oil, ivy gel and menthol…
Pure coconut oil nourishes even the driest skin, while cold-pressed avocado oil, ivy gel and menthol oil tighten and strengthen tissues.
This massage is rounded off with a Caribbean scent of your choice.
Pure coconut oil nourishes even the driest skin, while cold-pressed avocado oil, ivy gel and menthol…
Pure coconut oil nourishes even the driest skin, while cold-pressed avocado oil, ivy gel and menthol oil tighten and strengthen tissues.
This massage is rounded off with a Caribbean scent of your choice.
The Belvita experience is all about relaxing and luxuriating.
The Belvita experience is all about relaxing and luxuriating.
Even more so, when accompanied by this special massage performed using locally sourced products. You can choose between a pinescented oil or a delightful berry oil.
Caribbean body massage for pure relaxation and care.
Caribbean body massage for pure relaxation and care.
A light, gentle massage performed with pure coconut oil to infuse a sense of relaxation and well-being.
An exclusive, private retreat where couples can share spa rituals for 2 hours.
An exclusive, private retreat where couples can share spa rituals for 2 hours.
The Private SPA Suites at BalanceSPA offer couples an exclusive, intimate space to retreat, relax and enjoy spa rituals together. Each Private SPA Suite is equipped with either an infrared cabin or Finnish sauna.
Private Spa inclusiv set
- Mutual exfoliation before the sauna
- Bowl of body lotion for him and her, for velvety soft skin
- Aromatic oil for partner massage
- Homemade chocolates to nibble on and Prosecco
Price: 175€ for 2 hours | 2 persons
A two-people massage of your choice can be added at a premium.
Enjoy a soothing massage to share with your partner in the exclusive ambience of the Private SPA…
Enjoy a soothing massage to share with your partner in the exclusive ambience of the Private SPA Suite at Quellenhof See Lodge.
A rose-scented welcome is followed by a relaxing massage. A rose gel cream for her and a cream with Mediterranean scents for him round off the experience.
50 min. - 184€ for 2 persons
Using your natural eyelashes as a foundation...
Using your natural eyelashes as a foundation...
Using your natural eyelashes as a foundation, this treatment will give you that irresistible, seductive look you’ve always wanted. Your eyelashes will appear thicker and longer. Colouring included. The effects last for 6-8 weeks.
Smooth and supple!
Upper lip/chin | 18 €
Armpits | 20 €
Arms | 20 €
Chest | 30 €
Bikini line | 30 €
Back | 30 €
Legs to knee | 40 €
Legs complete | 50 €
Perfect emphasis for your eyes!
Eyebrow tinting | 18 €
Eyebrow correction | 24 €
Eyelash tinting | 24 €
Eyelash & eyebrow tinting | 38 €
For perfect hands and feet - pamper yourself with elegance!
For perfect hands and feet - pamper yourself with elegance!
Manicure | € 70
Manicure incl. polish | € 75
Manicure with permanent/Shellac polish | € 80
Manicure for men | € 70
Pedicure | € 75
Pedicure incl. polish | € 80
Pedicure with permanent/Shellac polish | € 85
Pedicure for men | € 75
Removal of permanent polish € 15
If you are wearing permanent polish, please inform us upon booking.
On request, at Quellenhof SPA
Our day make-up emphasizes your natural beauty and gives you a fresh, radiant look for everyday life. Light, natural colors emphasize your assets without being overpowering. Enjoy make-up that subtly accentuates your beauty and gives you a self-confident appearance.
Our evening make-up will transform you into a real eye-catcher for special occasions. With bold colors and careful contouring, we create a glamorous look that underlines your charisma and makes your appearance unforgettable. Experience the magic of evening make-up that will make you shine and attract admiring glances.
Balance Spa
Browse our beauty brochure for more details of our treatments, product lines, and offers.
Deep Detox Therapy
The MLX iDome Deep Detox Therapy, only available at the Quellenhof See Lodge, is a globally unparalleled treatment designed to energise and detoxify your body. This detoxification process harnesses the power of far infrared waves, stimulating the metabolism and encouraging the body to sweat. This therapy is popularly combined with plasma and light therapy for skin rejuvenation, highly effective detoxification, rapid recovery of muscles after exercise, reduction of inflammation, mental fitness, and stimulation of the metabolism. It is a highly effective combination of plasma therapy, where negative ions are extracted from the air, and light therapy, where the ions are immersed in coloured light using a specialised bonnet. As a result, the ions can penetrate the skin and stimulate cell metabolism. At the same time, energy is inhaled through the mouth and nose.
The Q Touch – innovative cosmetics
The Q Touch – innovative cosmetics is the brand-new cosmetics line of the Quellenhof Luxury Resorts. It combines certified organic ingredients with cutting-edge technology for effective and skin-friendly care.
Highly concentrated plant extracts, antioxidants, vitamins, and essential fatty acids penetrate deep into your skin, providing it with everything it needs for a healthy, radiant complexion. We completely avoid synthetic additives such as parabens, silicones, and mineral oils, relying instead on sustainable raw materials from certified organic farming.
BalanceSPA opening hours
The BalanceSPA is open daily from 9 a.m. to 7 p.m.
The pools are open daily from 7 a.m. to 8 p.m., and the saunas daily from 12 p.m. to 7:30 p.m.
The fitness and yoga rooms are available daily from 7 a.m. to 10 p.m.
You are also welcome to use the spa area at our main resort, the Quellenhof Luxury Resort Passeier. It is available to you daily from 9 a.m. to 7 p.m.
Important information
for your spa visit
Adults only
The Quellenhof See Lodge is a five-star hotel exclusively for guests aged 14 and over. Accordingly, access to the pools and fitness room is also reserved for guests aged 14 and over, and access to the saunas is limited to guests aged 16 and over.
Age restrictions
Pools: from 14 years (jumping and exuberant play are unwelcome)
Saunas: from 16 years
Fitness room: from 14 years (guests under 18 must be accompanied by a parent)
Bathing lake
Please note that the depth of our bathing lake ranges between 0.50 and 1.25 metres. Nevertheless, it is only suitable for guests who can swim. The Quellenhof See Lodge accepts no liability for injuries. We also ask you to respect the privacy of guests who have booked our Lake Suites and Lake Villas with direct access to the bathing lake.
Cancellation
If you need to cancel or reschedule a treatment, please inform us as early as possible. Cancellations made up to 24 hours before the scheduled appointment time are free of charge. In the event of short-notice cancellations or no-shows, we will charge the full treatment price (100%).
Dress code
While massages require you to be undressed, only specific areas of the body are uncovered.
If you would like to take part in the courses on the BalanceSPORT programme, please wear appropriate sportswear.
Please note that our sauna area is a classic nude area. Wearing swimwear is, therefore, not permitted in this area. There are plenty of sauna towels available for your use.
During the treatment
Please remove jewellery and watches before your spa treatment. We accept no liability for lost valuables.
Inappropriate or lewd behaviour towards your spa therapist will not be tolerated. In this case, your spa therapist has the right to discontinue your spa treatment immediately. We thank you for your understanding.
Punctuality
We kindly ask you to arrive at the BalanceSPA about five to ten minutes before your treatment is due to start so that your treatment, as well as subsequent appointments, can start on time. If you arrive late for your appointment and the treatment room and spa therapist are already booked, we will have to shorten your treatment time accordingly.
Scheduling your treatments
To have the widest possible choice, we recommend that you book your treatments when booking your stay.
Smoking and mobile phone ban
Smoking is prohibited in all sauna areas and relaxation rooms. Please keep voices down and keep conversations to a minimum, especially in the Silent Room. The use of laptops, mobile phones, and similar devices is not allowed in these areas. Your understanding and cooperation are greatly appreciated.
Therapist preference
Our spa team includes both male and female therapists. Please feel free to communicate any preferences you may have when making your booking, including requests for specific therapists. While we will do our best to accommodate your preferences, please understand that for logistical reasons, we cannot guarantee the availability of specific therapists. Your understanding is appreciated.
Wellness and spa use at the Quellenhof main resort
As a guest of the Quellenhof See Lodge, you may use all amenities (pools, saunas, and relaxation areas) of the Quellenhof main resort free of charge. To participate in a sauna infusion, please register at the Quellenhof’s main reception. Registration is available from 8 a.m. on the respective day.